Privacy Policy

Last Updated: September 30th 2024

At Edgeline Safety LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.edgelinesafety.com or use any of our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we handle it.

By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with this policy, please refrain from using our site and services.

1. Information We Collect

We collect various types of information to provide you with the best possible service and improve your experience on our website. This includes both personal information and non-personal information.

1.1 Personal Information

Personal information is data that identifies you as an individual or relates to an identifiable person. We may collect the following types of personal information:

Contact Information: Name, email address, phone number, shipping address, billing address.
Account Information: If you create an account on our website, we may collect your username, password, and other related data.
Payment Information: Credit card number, debit card number, and other payment details (Note: We do not store your payment information; it is processed securely by our third-party payment processors).
Order Information: Purchase history, order details, and delivery information.

1.2 Non-Personal Information

Non-personal information does not identify you as an individual and may include:

Browser and Device Information: IP address, browser type, operating system, device type, and referring URLs.
Cookies and Tracking Technologies: Information about your usage of our website, pages viewed, and how you interact with our content.
Aggregated Data: We may compile anonymized or aggregated data from multiple users to improve our website performance, product offerings, and user experience.

2. How We Collect Information

We collect information in the following ways:

2.1 Information You Provide to Us

Account Creation: When you create an account, we collect your personal and account information.
Purchases and Transactions: When you place an order, we collect your contact and payment information.
Customer Support: When you reach out to us via email, phone, or our contact form, we collect your contact details and any information you provide.
Newsletters and Subscriptions: When you sign up for our newsletters or opt-in for marketing communications, we collect your email address.

2.2 Information Collected Automatically

Cookies and Tracking Technologies: We use cookies, pixels, and similar tracking technologies to automatically collect certain information about your device, browsing actions, and usage patterns when you interact with our website.
Log Data: Our servers automatically log information such as your IP address, browser type, referring URLs, and timestamps when you visit our website.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

Payment Processors: When you make a purchase, our third-party payment processors provide us with information about your payment method (excluding credit card details).
Social Media: If you connect your account with third-party social media accounts, we may receive information from those services according to their terms.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 To Provide and Improve Our Services

Order Fulfillment: To process and complete your orders, including shipping, returns, and customer support.
Account Management: To create and manage your account, verify your identity, and provide access to account features.
Improving User Experience: To personalize your experience, improve our website’s functionality, and optimize the user interface.
Customer Service: To respond to your inquiries, provide support, and address any issues.

3.2 Marketing and Communication

Promotional Emails: With your consent, we may send you newsletters, promotions, and other marketing communications. You can opt-out of receiving these communications at any time.
Targeted Advertising: We may use your browsing data to provide personalized advertisements that match your interests.

3.3 Security and Fraud Prevention

Website Security: We use your information to protect our website, prevent fraud, and ensure a safe and secure user experience.
Fraud Detection: To detect and prevent fraudulent transactions, unauthorized activities, or violations of our Terms and Conditions.

3.4 Legal and Compliance

Compliance with Laws: We may use your information as required by law, regulation, or legal process.
Protecting Our Rights: We may use your information to enforce our Terms and Conditions or defend against legal claims.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 With Service Providers

We share your information with trusted third-party service providers who assist us in operating our website and providing our services, including:

Payment Processors: To securely process your payment transactions.
Shipping Partners: To fulfill and deliver your orders.
Analytics Providers: To analyze website performance and usage data.
Email Marketing Services: To send promotional emails and newsletters.

These third parties are contractually obligated to protect your information and only use it for the purposes for which we share it.

4.2 Legal Obligations

We may disclose your information when required by law or to comply with legal processes, such as in response to a court order, subpoena, or government investigation.

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or other business restructuring, your information may be transferred to the new owners or successors.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to collect information and enhance your browsing experience. You can choose to disable cookies through your browser settings, but doing so may limit your ability to use certain features of our website.

5.1 Types of Cookies We Use

Essential Cookies: Necessary for the basic functioning of our website, such as login sessions and shopping cart features.
Performance Cookies: Collect information on how you interact with our website to improve performance and functionality.
Targeting Cookies: Used to deliver advertisements that are relevant to your interests based on your browsing behavior.

5.2 Third-Party Tracking

We may allow third-party service providers to use cookies and other tracking technologies to collect information about your interactions with our website and advertisements. These providers may use the information to deliver targeted ads on other websites.

6. Data Security

We take data security seriously and use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or alteration. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your data.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We may retain some information to comply with legal obligations, resolve disputes, or enforce our agreements.

8. Your Rights and Choices

You have the following rights regarding your personal information:

8.1 Access and Correction

You have the right to access and correct your personal information. You can review and update your account information by logging into your account or contacting us directly.

8.2 Data Portability

You may request a copy of the personal data we hold about you in a structured, commonly used, and machine-readable format.

8.3 Right to Erasure

You have the right to request the deletion of your personal data. We will honor your request where it is legally required, although we may retain certain information as necessary for legal compliance or legitimate business purposes.

8.4 Opting Out of Marketing

You can opt-out of receiving promotional emails by following the unsubscribe link in any marketing email. You can also update your preferences in your account settings.

8.5 Cookie Management

You can control cookies through your browser settings and by using tools provided by third parties to block certain tracking technologies.

9. Children’s Privacy

Our website is not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors. If we discover that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete that information.

10. International Users

Edgeline Safety LLC operates in the United States, and your information may be transferred to and processed in the U.S. By using our website, you consent to the transfer and processing of your data in the U.S. and other jurisdictions where our service providers operate. If you are accessing our website from outside the U.S., please be aware that data protection laws may differ from those in your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a revised date. Your continued use of our website after the changes take effect constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

Edgeline Safety LLC
Email: info@edgelinesafety.com
Address: Sugar Land,